Privacy policy
Privacy Policy
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PRIVACY POLICY FOR ZEEVIUM GAMES
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Last Updated: 20 May 2026
This Privacy Policy explains how Zeevium collects, uses, shares, stores, and retains information when you use our games, websites, online features, support services, and related digital services.
This Privacy Policy applies to:
All games developed, published, or operated by Zeevium
Zeevium websites and online services
Online features connected to Zeevium games
Support and communication services related to Zeevium games
Publisher:
Zeevium
Website:
https://zeevium.com/
Contact Email:
info@zeevium.com
Business Address:
60 Paya Lebar Road, #07-54 Paya Lebar Square, Singapore 409051
1. INFORMATION WE COLLECT
We may collect information when you use Zeevium games, visit our websites, use online features, or contact us for support.
1.1 Information You Provide Directly
We may collect information that you choose to provide when you contact us for support, report a bug, submit feedback, request help, or make a privacy request.
This may include:
Your name
Your email address
Your platform username or display name
Your Epic display name, if applicable
Support messages
Bug reports
Screenshots or files you choose to send us
Any other information you voluntarily provide
1.2 Platform Account Data
Some Zeevium games may use third-party platform services, including Epic Online Services, Steam, console platform services, or other online service providers, to support features such as login, authentication, multiplayer functionality, matchmaking, friends-related features, online presence, cloud saves, achievements, leaderboards, or other online services.
When you use these services with Zeevium games, the relevant platform provider may share certain account information with Zeevium based on the permissions you approve or the platform features used by the game.
Depending on the platform and permissions enabled for a game, this may include:
Basic Profile:
Account ID, user ID, display name, username, or similar account identifier.
We use this information to identify players in-game, authenticate users, support online features, and provide account-related functionality.
Country or Region:
Country, region, or approximate location information.
We use this information for regional compliance, service availability, matchmaking-related functionality, language settings, and legal requirements.
Friends List:
Your platform friends list, if this permission is enabled.
We use this only to support social features such as finding, inviting, or joining friends in-game.
Online Presence:
Your online status or availability, if this permission is enabled.
We use this to show whether players or friends are available for online play.
We do not receive your platform password, payment information, or private account credentials.
We only request platform account permissions that are necessary for the relevant game features to function.
1.3 Automatically Collected Technical Data
When you use our games or websites, certain technical information may be collected automatically.
This may include:
Device type
Operating system
Browser type
IP address
Game version
Crash reports
Error logs
Gameplay session information
Connection information
Approximate region or country
Website analytics data
Performance data
Diagnostic data
This information helps us operate, secure, maintain, troubleshoot, and improve our games, websites, and online services.
2. HOW WE COLLECT INFORMATION
We collect information in the following ways:
When you log in using platform services
When you use online or multiplayer features
When you contact us by email or support form
When you visit our websites
When our games or websites automatically generate technical logs
When third-party services used by our games or websites provide permitted data to us
3. HOW WE USE INFORMATION
We use collected information for the following purposes:
To operate Zeevium games and services
To provide login and authentication features
To support multiplayer, matchmaking, friends, online presence, and other online features
To identify players in-game
To provide customer support
To investigate bugs, crashes, and technical issues
To improve gameplay, performance, security, and user experience
To prevent fraud, abuse, cheating, unauthorised access, or misuse of our services
To comply with legal, security, and regulatory obligations
To respond to privacy, access, correction, or deletion requests
4. HOW WE SHARE INFORMATION
We do not sell your personal information.
We may share limited information only when necessary with the following parties:
Platform Providers:
We may use services such as Epic Online Services, Steam, console platform services, or other platform providers for authentication, account-related features, multiplayer functionality, friends-related features, online presence, achievements, leaderboards, cloud saves, or other game-related services.
Service Providers:
We may use service providers for website hosting, analytics, email communication, technical support, crash reporting, diagnostics, security, or infrastructure services.
Legal or Safety Requirements:
We may disclose information if required by law, legal process, regulation, or when necessary to protect the rights, safety, and security of Zeevium, players, users, or the public.
Business Transfers:
If Zeevium is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to appropriate safeguards.
5. DATA RETENTION
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.
Platform account data used for authentication, matchmaking, friends, online presence, and other online features is retained only while needed to provide the game services, maintain player access, resolve support issues, comply with legal obligations, or protect the safety and integrity of our games and services.
Support emails, player reports, and privacy requests may be retained for up to 24 months so we can investigate issues, respond to follow-up requests, and maintain service records.
Crash reports, logs, and technical diagnostic data may be retained for up to 12 months unless longer retention is required for security, legal, or operational reasons.
Website analytics data may be retained according to the settings of our analytics provider and is used to understand website usage and improve our services.
When information is no longer required, we delete it, anonymise it, or securely dispose of it.
6. DATA DELETION REQUESTS
You may request deletion of personal information held by Zeevium.
To request deletion of platform account data or other personal information related to Zeevium games, please contact:
Email:
info@zeevium.com
Subject Line:
Game Account Data Deletion Request
Please include:
Your platform username or display name
Your Epic display name, if applicable
Your email address
The name of the Zeevium game related to your request
A short description of your request
We may need to verify your identity before processing your request.
Please note that deleting certain data may affect your ability to use online features of Zeevium games.
7. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate personal information
Request deletion of your personal information
Object to or restrict certain processing
Request a copy of your personal information
Withdraw consent where processing is based on consent
To exercise these rights, contact us at:
info@zeevium.com
8. CHILDREN’S PRIVACY
Zeevium games are not intended for children under the age required by applicable law unless the relevant game, platform, or service allows use with appropriate parental consent.
We do not knowingly collect personal information from children without appropriate consent.
If you believe a child has provided us with personal information, please contact us at info@zeevium.com so we can review and delete the information where required.
9. SECURITY
We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no online service, website, or game system can be guaranteed to be completely secure.
10. INTERNATIONAL DATA TRANSFERS
Zeevium is based in Singapore.
Your information may be processed in Singapore or other countries where our service providers, platform providers, or technical partners operate.
Where required, we take appropriate steps to protect personal information transferred internationally.
11. THIRD-PARTY SERVICES
Zeevium games and websites may use third-party services, including:
Epic Online Services
Steam services
Console platform services
Website hosting providers
Analytics providers
Email and support communication tools
Crash reporting or diagnostic tools
Security and infrastructure providers
These third-party services may process information according to their own privacy policies.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
When we update this policy, we will change the “Last Updated” date at the top of this page.
Your continued use of Zeevium games, websites, or related services after the policy is updated means you accept the updated policy.
13. CONTACT US
If you have questions about this Privacy Policy, privacy requests, or data deletion requests, please contact:
Zeevium
Email:
info@zeevium.com
Website:
https://zeevium.com/
Business Address:
60 Paya Lebar Road, #07-54 Paya Lebar Square, Singapore 409051